Wigan Council’s highway infrastructure assets have a total value of around £1.6bn, primarily forming 1,160km of adopted highway networks. The council is currently focusing on delivering a major programme of investment in developing its highway network to open up key areas to support economic, social and environmental renewal. At the same time, as the highway authority, the council has a statutory duty to maintain the highway network in a condition to enable the safe passage of the travelling public.
In order to achieve this, Wigan Council has implemented Yotta’s Mayrise asset management suite. The council uses Mayrise as its main highways asset database and employs it to schedule safety inspections. This technology also acts as a full audit system for the council whose insurance team use it to defend claims resulting from injuries incurred on the highway.
While the systems Wigan Council uses are critically important, the data it gathers is vital also – and, over time, the council has commissioned Yotta to undertake a variety of data collection exercises.
Wigan Council worked closely with Yotta on the development of one of the country’s first ever gulley silt level surveys. The council has used the data from the survey carried out by Yotta to help provide silt depth trends over a three-year period to help determine how frequently road gullies may need emptying.
Prior to implementing Horizons, Wigan carried out most of their highways analysis using a Pavement Management
System and excel spreadsheets. It was typically a slow and cumbersome approach. Multiple road conditioning indices (RCIs) had to be entered manually into the sheets. Any attempt at whole lifecycle planning was arduous.
The implementation of Horizons changes the game completely for Wigan Council and drives a raft of operational efficiencies. “One of the great benefits is its flexibility,” explains John Williams. “Carriageways deteriorate at different rates in different parts of the country, depending on usage, age and local conditions and that obviously impacts the kinds of treatment sets that would be best suited for different stretches of the network. Working directly with the Yotta team, we have been able to develop the models used in Horizons to provide more bespoke treatment sets. It has given us confidence in Yotta’s Horizons along with their consultancy expertise around highway asset management.
“We are already seeing the tangible benefits of this,” he adds. “With the use of Horizons, we have witnessed an improvement in condition performance for the same spend and we are fine tuning deterioration models for our highway network that have produced a long term planned programmes of work. The deterioration modelling offered by Horizons really helped Wigan Council to
submit a very comprehensive bid for the DfT’s Challenge Fund., of which Wigan Council was successful in winning two
The Horizons tool is used by Wigan Council to help attain a band three in the Government new self-assessment incentive scheme for highway funding. To get its full funding entitlement, likely to be worth some £2.7 million to the council over the course of the next five years alone, Wigan Council needs to be deemed a band three authority.
Wigan Council is also set to become more innovative in the way it uses the Mayrise asset management software suite. The authority has just recently got a business case agreed to purchase 12 handheld personal digital assistant (PDA) devices to use with the Mayrise software. Williams explains the benefits of using Mayrise on mobile devices in tandem with Horizons.
“We are now going mobile on the street with Mayrise,” he says. “We will be taking photographs of defects and logging them electronically and then the resulting ‘reservoir’ of GIS data can be imported straight into Horizons, so we can see where the defects are on each street, how many there are and when they occurred.
The new approach enables us to move away from the old time-consuming process of the on-site inspector manually taking notes and transferring the data onto the Mayrise static system from home. With Yotta’s Mayrise Mobile solution in contrast, everything is conducted in real time which speeds up the whole process. Everything is time and date stamped as well, which enables the council to evidence when inspectors and repair teams were on site and thus to more effectively defend against insurance claims. The mobile approach also enables the council to more effectively monitor inspectors in real time, on site and intervene to provide help where necessary if they are in danger of missing their targets.
“Yotta’s strategic consultancy has been key to shaping our whole approach to highways infrastructure and asset management. We use Yotta and its asset management software solutions, Mayrise and Horizons, across all aspects of our highways operations, from scheduling safety inspections to defending insurance claims to bidding for government funding. Since we started working together 10 years ago, we’ve recorded an increase in claims repudiation rates and a reduction in highway claims generally in addition to effciencies in timeliness of completing scheduled highway safety inspections, which helps defend claims more successfully.”
John Williams, Highways Asset Manager, Wigan Council
The council has been using the Mayrise Street Lighting module since 2006, primarily to generate and manage planned maintenance; electrical testing schedules and works orders, which can all be issued directly through Mayrise to their Direct Labour Organisation (DLO) or external contractors.
“It’s a streamlined and effcient process,” says Nick Gee, Street Lighting, Wigan Council. “It’s also a huge benefit, enabling us to reduce costs and save operational time, to have all of this capability embedded within a single software solution. Details of faults can be issued directly to the contractor via Mayrise and updates made from the site when work has been completed; which gives management an up-to-date 360° view of the status of street lighting faults and schedules at any one time. This in turn is supporting fast and accurate decision-making. This far outstrips any capability we have previously had in place.”
Delighted with the benefits that both Horizons and Mayrise have brought it so far, Wigan Council is already actively planning to expand both its relationship with Yotta and its usage of the two core software tools. According to Williams, “Both solutions give us the flexibility and
versatility we need to plan for the future. Combining Horizons and Mayrise gives us the chance to photograph defects and link them and the repair back to the same work ticket in real time, which will allow us to defend compensations claim more robustly and successfully. We also see Horizons as the ideal tool for lifecycle planning, enabling us to determine what our budgets need to be to achieve the conditions both we and the public want for Wigan’s highways network. Thanks to Yotta and its versatile solutions, we can look to the future with confidence.”