Here with you every step of the way
At Yotta, Customer Service is at the heart of everything we do. Our dedicated Support Team will assist you with any queries you might have.
YOTTA CUSTOMER SUPPORT TEAM
Get first-class Customer Support
Our Application Support Analysts are specialists in our products and services — and their expert knowledge ensures we can support you efficiently.
Customer Support tools and processes
Supporting you efficiently and securely
We use industry recognised ITSM systems to record and track the progress of our Incidents and Service Requests, which are prioritised and managed in-line with our Service Level policy.
Customer satisfaction and success
Customer satisfaction is very important to us. You’ll be given the opportunity to provide feedback upon resolution of all Support requests, and this feedback is regularly reviewed to ensure that we provide the best customer Support experience
Contact us via various channels, to suit your needs
Contact our team via our Support Portal, where you can create and track the progress of your Support requests — as well as accessing our customer documentation. You can also contact Support via the Support Widget on our website, or call and speak to someone directly.
See what else Yotta can do for you
Our Consulting Team boasts a broad range of experience across strategy, analysis, engineering, environmental science and GIS.
We support training delivery across a number of core areas, empowering you to make better decisions.
Quickly contact our dedicated Support Team with any queries or questions — we’ll be happy to help.
Kickstart your journey to smarter asset management
Book your free demo of Alloy or Horizons to experience the power of our technology first-hand.